Do you want to start a courier business from Home? If yes, you are in the right place. Here in this article, we have listed all the steps to follow to start a home-based courier service business.
A courier service business is all about moving packages from one location to another for a fee. It is an evergreen business and if planned properly can fetch high returns.
Is Courier Service a Profitable Business?
Yes, courier service is a hugely profitable business. Also, it is an extremely low-overhead business to start and run. Though the market is competitive, still there is a wide scope for making profits in this industry.
Nowadays, courier companies are finding out new ways of better servicing their customers. Some of them are same-day delivery, overnight delivery, express deliveries, etc and thereby widening the customer base.
As per the latest study, the global value of the courier services market was $381 billion in 2021. industry experts expect the volume to touch $658 billion by 2031.
Ways to Start a Home-Based Courier Business?
You can start a courier business in two ways. Either by purchasing a franchisee of a reputed courier brand or by starting from scratch on your own.
When you work as a franchise partner, you will be subcontracting orders to an established courier company. It is less expensive to start. However, You will also fetch less profit and expansion possibilities.
Whereas running a courier business from home is more profitable. This is because the startup and running cost is low. You just need a computer, a mobile phone, and a few delivery boys.
14 Steps to Start a Courier Business from Home
1. Know the Market
Before jumping into the business, do market research and learn more about the local demand for courier service needs. Collect information like types of courier services dominating the locality, level of competition, pricing, etc. This information will help you in selecting your customer base and also find out the gaps existing in the market.
2. Select Your Niche
It is essential to choose a niche when you plan to operate a courier business from home locally. It is mainly because the startup investment is expected to be low. There are several niches that you can consider. Some of them are listed below:
- Medical service courier
- Express service
- Parcel service
- Motorcycle courier
- Van courier
- Standard courier
- Drone delivery service
3. Create a Business Plan
There are a lot of important considerations you must cultivate to start this business. That is why crafting a business plan is immensely important in this business.
The business activity includes taking orders, collecting the packets, receiving fees, and delivering the packets within the committed time. First of all, determine the area you will be covering.
Decide what kind of parcels and packages you want to deliver to your company. In addition, Decide the type of packets your company will accept.
It may be only envelopes or packets or some large cartoons or everything. According to this, you must plan for staffing, marketing, establishment cost, and transportation. A well-crafted business plan ensures initiating a business with fewer mistakes. In addition, it helps in arranging finance from banks or investors. Some of the important topics that must be addressed in your courier service plan document:
- Initial and recurring costs
- Target customers
- Pricing strategy
- How do you plan to promote your courier business?
4. Make Your Business Legally Compliant
If you are planning to run a hassle-free home-based courier business, it is important to register it. Every state and country offers a wide range of business structures based on the size and scale of the company.
For example, in the United State, forming an LLC provides benefits like protection of personal assets in case of financial disputes and also helps in easy filing annual taxes.
You must obtain a courier license from the local concerned department. Every local administrative authority has its own regulations for issuing courier licenses to both drivers and courier companies.
It is advised to a local attorney and procure the required licenses as instructed. Also, contact a tax consultant and take advice about tax responsibilities and other statutory formalities.
5. Buy Business Insurance
Get insured. In this industry, insurance plays an important role. Some of the basic aspects are commercial vehicle coverage, cargo insurance, worker’s compensation insurance, etc.
6. Procure Vehicles for Transportation
Means of transportation are the most important equipment in this business. However, according to your plan procure the right vehicle. However, if you’re transporting bigger items you may need to use large, cargo trucks. You will have to provide these types of vehicles to your employees.
You can avail of commercial vehicle loans for purchasing the vehicles. Mobile phones and GPS systems are the most important tools in this business.
7. Hire Employees
Put some effort into human resource planning. Hire skilled and experienced staff. Ensure they can put value addition to your startup. Each and every organization maintains its own operating procedures.
Therefore, you must give training to your staff. First off, you will need to deliver people able to transport products. Look for people who have clean driving records.
8. Fix The Charges
Pricing is an extremely important aspect of a successful courier business. Courier rates vary by size, weight, and parcel destination. However, rendering great customer service and reliability will ensure long-term success. The industry is definitely competitive. And there are several parameters, you must consider in fixing the pricing.
9. Make Necessary Tie-Ups
It is important to develop strategic partnerships with other courier service and transport service companies for the delivery of parcels. This is because sometimes the destination of delivery might be out of your reach.
You need a small space to run a courier business. It can be a garage space or a spare room in the front of your home. Ensure a storage space to keep the packets and pickups.
Buy or rent a transport van for deliveries of goods. If you are short in budget, a motorcycle will do in the initial stage if your servicing area is not big.
Other than a transport vehicle, you will also need to invest in mobile phones, two-way connecting radios, packing materials, a GPS set, etc
Furthermore, get the business cards, letterheads, and brochures printed.
Another very important part of running a home-based courier business is maintaining daily financial transactions. Buy accounting software, and register all the income and expenses carried out on a daily basis. This will help not only in a proper understanding of the financial health and thereby taking informed strategic decisions, but also makes the tax compliance process simpler.
12. Create a Logo
Now, this is the time of starting the operation. Choose a catchy brand name with a tagline. A simple and meaningful logo is a must. Put your creative effort into it. In addition, you can use the brand name and logo in your employee uniforms and vehicles.
13. Promote Business & Get Clients
- First of all, you must promote your business offline and online both.
- Plan an advertising campaign strategy.
- Prepare a press kit and send it to the local publishers.
- An SEO-friendly website is a must. Put some effort to attract new clients.
- Networking is a great way to meet potential customers. Join your local Chamber of Commerce and other civic organizations to meet business owners and tell them about your new courier service.
- In addition, make your company available in local business directories.
- Put some effort to have institutional clients. Due to the bulk amount, institutional billing is profitable.
14. Offer Excellent Customer Support
Do remember, courier service is a service business. Good customer support is the key to the success of the business. If you can successfully build a good customer support system, and address their inquiries fast, customers will come back whenever they have courier needs.
Starting a courier business is stressful and needs a lot of hard work. However, try to be persistent. It may take a while for a new business to become established so don’t expect success to happen overnight.
However, the courier business is also rewarding. Furthermore, the list of potential customers is almost endless. Architects, engineers, contractors, printers, doctors and medical labs, grocers, pharmacies, caterers, flower shops, accountants, attorneys, and busy individuals all are your prospective customer in the courier service business.
About the Author: 99businessideas.com led by Rupak Chakrabarty is committed to helping beginners, entrepreneurs, and small business owners in starting, managing, and growing their businesses.