If you are looking for chatbot business ideas, you are in the right place. Here you will find a list of the most profitable chatbot businesses that can fetch good profit returns at present.
Live chats on websites are common features. Along with that, chatbots have also become quite familiar now. In simple words, chatbots are virtual agents that are programmed and scripted to continue the conversation for various purposes.
Chatbots are often programmed using Artificial Intelligence (AI). If you are a software expert, you can start working on a chatbot business idea. It goes without saying, that Chatbot is a profitable business.
A wide range of Chatbots for different purposes. You can develop the bots as per your expertise or market demand and earn good profits.
Chatbot scripting and registering them online are the most important steps in chatbot businesses. You must be well acquainted with the technology as well as the utility of the particular chatbot(s) to succeed in any kind of chatbot business idea.
25 Chatbot Business Ideas
1. E-commerce Chatbots
E-commerce chatbots can be a great chatbot business idea for you. These bots operate in various areas of e-commerce websites like answering sales queries, order status, billing, refunds, delivery, and many other areas. You have to record the common queries and their answers, for the convenience of the customers. E-commerce is a popular concept now, this business will give you high returns.
2. Lead Generation Chatbots
Lead-generation chatbots are very useful for B2B platforms and prospective chatbot business ideas. These chatbots engage in conversation with target clients and try to analyze their preferences. In this way, these bots help in generating leads thereby boosting the sales figures. These bots have high demand creating a good income opportunity for you.
3. Social Media Chatbots
Social media chatbots are one of the most sought-after bots and a great chatbot business idea. These AI-driven bots are used exclusively on social media. They engage with the users of social media in various ways, especially product or service promotion thereby helping to boost business. Business enterprises of today use these bots for their promotion and marketing. Hence, you have a great income opportunity in this business.
4. Healthcare Chatbot
Healthcare chatbots have become all the more significant, especially after the COVID-19 Pandemic. These bots are used by government agencies, hospitals, healthcare providers, and many others related to healthcare. Healthcare chatbots help users in different ways by suggesting helplines, connecting them to relevant doctors, and even helping with mental health issues. These bots are much in demand and a great chatbot business idea ensuring you a great income and prospect.
5. FAQ Chatbot
FAQ section of any website answers almost all our queries regarding a service or a product. Just like that, the FAQ chatbot is a programmed bot that can understand different kinds of questions asked by the users of a website. It is a very useful and convenient service and a very profitable chatbot business idea for you. This business will give you a variety of clients thereby increasing your revenue.
6. Customer Service Chatbots
Making customer service bots is a profitable as well as prospective chatbot business idea. In this business you will program bots that will perform in several ways like greeting a customer, helping them with navigation, resolving price and delivery issues, and telling details about various products.
7. Therapy Chatbots
Creating therapy chatbots is a very profitable chatbot business idea. Since mental health issues have become a matter of great concern, therapy bots are much in demand. Therapy chatbots or mental health chatbots can help patients manage several mental health issues like depression, stress, anxiety, etc. These bots are programmed to diagnose symptoms, provide managing tips, and provide a support helpline or connect them to professionals.
8. Survey Chatbots
You can also start your chatbot business idea with survey chatbots. These bots help businesses in getting the reviews or responses of customers. They play a very significant role in surveying the opinion of the customers through real-time chat. High demand for these bots will ensure high income for you.
9. Good Bot Name
Giving the chatbot a human name and personality is an important part of making and using them. Hence, naming a chatbot is a creative and money-making chatbot business idea. You can work for different types of clients in this business and get good payments.
10. Legal Chatbots
Legal chatbots are used by different law firms and also governments and other law-related authorities. These bots help the users with different legal issues, tell them the clauses of laws and also give them contacts of legal experts, helplines, etc. Hence, making these bots can be a profitable chatbot business idea for you.
11. Travel and Hospitality Chatbots
Websites are largely used by customers of the travel and hospitality industries. Hence, travel and hospitality bots are in great demand and are a good chatbot business idea for you. In this business, you have to script and program bots for different purposes like booking and canceling air/rail tickets, hotel booking or cancellation, telling about the availability, and price, suggesting alternatives, etc.
12. Conversational Chatbots
Conversational bots are AI-powered bots that enter into conversation with the users of the website in a human voice and function without pre-scripted responses. Voice assistants are examples of conversational chatbots. If you are an AI expert, you can start this chatbot business idea and earn high profits.
13. Financial Service Chatbots
Making financial service chatbots is a lucrative chatbot business idea. These bots are used in several ways like making investment suggestions, suggesting and buying insurance, and informing about interest rates of banks. Financial bots are primarily divided into three categories banking bots, investment bots, and insurance bots.
14. Educational Chatbots
Educational chatbots are also good chatbot business ideas. You can make these chatbots for educational institutions, universities, research organizations the ministry, etc. These bots help the students, teachers, and research associates by giving them information on different courses, admission norms, faculty, etc.
15. Real Estate Chatbots
Real estate chatbots are functional in several ways. They give the buyers and sellers effective information, schedule meetings, generate leads, and so on. Hence these bots can be your profit-making chatbot business idea.
16. Advertising Business Chatbots
Advertising businesses use chatbots for marketing as well as publicity of different products and services. You can produce such chatbots for ad agencies and earn good revenue. In this chatbot business idea, you have to script various kinds of bots for advertising.
7. HR and Recruitment Chatbots
HR and Recruitment bots help HR in several ways like screening, recruitment, and onboarding of new employees, training employees, maintaining and updating payrolls, etc. Hence, if you start your chatbot business idea with these bots, you can get many clients and earn high profits.
18. Internal Assistant Chatbots
Internal assistant bots are used within an organization to assist employees in various ways and provide them with different relevant information. They often schedule appointments and provide tax information or necessary statistics. Producing these chatbots can be a good chatbot business idea for you.
19. Chatbot Software Development
Chatbot software development in general is a prospective chatbot business idea. If you are an expert in software development, you can start your chatbot software development business and instead of restricting your business to a particular niche, you can serve different categories of clients in this business.
20. Native Content Chatbots
Native content chatbots are particularly programmed bots that are used by native advertisers and publishers to advertise their products/services/content. These bots are used in content, social platforms, and apps for publicity. You can create such bots as your chatbot business idea for various clients and get paid.
21. Marketing Strategy Chatbots
Chatbots are used in different forms of marketing product demonstration, suggesting products to customers, taking note of complaints or suggestions, and so on. You can make innovative marketing strategy chatbots and sell them to a variety of clients and get paid. In this chatbot business idea, your innovation will give you more mileage.
22. Affiliate Marketing Chatbots
Chatbots can very well be scripted and programmed for using it to boost affiliate marketing. These bots can lead the visitors to the affiliate links or get the necessary information from them in a structured way. As a programmer, you can design such bots for your clients. This chatbot business idea will give you high revenue.
23. Product Recommendation Chatbot
Product recommendation chatbots are a very profitable chatbot business idea. These bots give recommendations to the buyers mostly based on their buying or search history. These bots boost the business of e-commerce sites and hence have good demand.
24. Abandoned Cart Recovery Chatbot
Abandoned cart recovery bots give access to the abandoned cart of a customer so that he/she may recover any item from that cart, or the whole cart as per wish. These bots act immediately after some items or the entire cart is abandoned by a customer. You can develop these bots and make them your profitable chatbot business idea.
25. Chatbot Tester
Chatbot testers are used before the launching or use of any software or app. These tester bots run through the software or app and give a report. These bots are much more effective and accurate than human testers. You can make these bots for your clients and get a good margin from this chatbot business idea.
Chatbots are useful in several ways. If you know programming and the skills to develop bots of different kinds, you can earn a high income from chatbot business ideas.
Editorial Team at 99BusinessIdeas is a team of experts led by Rupak Chakrabarty with over 25 years of experience in starting and running small businesses. Started in 2010, 99BusinessIdeas is now one of the largest free small business resources in the industry.